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As of 2020, the U.S. ridesharing market is worth about $73 billion, and by 2026, it’s expected to reach around $200 billion.
In other words, it’s big.
And the mothership of all ridesharing apps? Uber.
The industry disrupter was founded in 2009 and has since then the company has expanded to offer a range of Uber services, including:
- ride-hailing
- food delivery
- package delivery
- freight transportation
- electric biking
- scooter rides
- and a monthly subscription called the Uber Pass.
In this article, you will gain insights into what the Uber Monthly Pass entails, including how it works and whether you should subscribe to the in-app service.
Even with the economy slowly recovering in 2021 from the COVID-19 pandemic, you might just be hailing a stranger’s car more than you know.
Read on to learn more!
Table Of Contents
- What is an Uber Monthly Pass?
- What’s Included?
- How Does an Uber Monthly Pass Work?
- What Services Can I Use an Uber Monthly Pass With?
- What Does Uber’s Monthly Pass Cost?
- Is the Monthly Uber Pass Worth It?
- Uber Monthly Ride Pass vs. Other Programs
- How to Sign Up for Uber’s Monthly Pass
- Frequently Asked Questions
- Wrapping Up
What is an Uber Monthly Pass?
Since 2018, Uber has introduced a subscription service called the ‘Uber Pass’ across eligible U.S. cities or states.
Unfortunately, this excludes California due to an ongoing legal dispute between the company and the state.
The Uber Pass is similar to the Amazon Prime subscription model.
It’s a monthly subscription service for Uber customers using the rideshare app and its food-delivery app, Uber Eats.
As of 2021, customers may have to face higher charges on their Uber rides and deliveries.
According to the New York Times, in the post-COVID-19 period, Uber is charging extra due to a low supply of drivers versus a ‘rebounding’ customer demand.
What’s Included?
According to the Uber Help Support page, for a monthly fee, the Uber Pass plan includes:
- 10% off UberX, Uber Green, Uber X VIP, and Uber Access rides
- 15% off Uber Comfort, Sedan, and Uber Van
- Free shipping on food orders over $15 through Uber Eats (subject to small order fees and service fees)
- Priority airport pickups
- A quicker turnaround in response time to customer inquiries on trips and orders
- A more flexible refund policy for specific trip issues
Additionally, customers will not have a limit on the number of rides that they can use per month.
How Does an Uber Monthly Pass Work?
With a single monthly membership, the Uber Monthly Pass, you can receive unlimited benefits, in select cities, including:
- Rides
- Food delivery (Uber Eats)
- Grocery orders
The user pays a fee per month to receive discounted prices on their Uber rides and Uber Eats food deliveries.
The Uber Monthly Pass used to involve discounted deals on Uber bike and scooter rides.
However, this is no longer in effect.
Uber drivers receive the same earnings based on distance and time, while Uber pays for the difference.
The Uber Pass is valid for one month.
The membership will automatically renew a month from the initial Uber Pass subscription.
You can cancel the pass at any time.
What Services Can I Use an Uber Monthly Pass With?
With the Uber Monthly Pass, the customer or riders will benefit in three ways based on three different discount deals.
- First, subscribers will get 10% off services like UberXL and Uber Comfort rides.
- Then, they will get 15% off for Uber Black, Uber SUV, and Uber Premier.
- Lastly, Uber subscribers will also receive 5% off their purchases from the UberEats app if the order is over $15, plus free delivery.
What Does Uber’s Monthly Pass Cost?
In the United States, the Uber customer pays $24.99 per month for an Uber Monthly Pass.
In other countries, the Uber Pass subscription fee varies.
It’s recommended to check the URL of the Uber website to see if you are on the correct country page of where you intend to use your Uber Pass (e.g., https://www.uber.com/ca/en).
Is the Monthly Uber Pass Worth It?
Depending on how regularly you ride with Uber and/or order takeaway through Uber Eats, an Uber Pass might just be worth your while.
Consider several factors, including the price of your usual Uber rides, the cost of alternative public transport, and whether surge pricing is included.
Typically, riders are already paying for discounted rides by using Uber when compared to a regular taxi service.
Discounts have been in the form of Uber promo codes.
Essentially, with the Uber subscription, riders are then paying for the promo code.
It’s just called an “Uber ride pass“.
Also, consider one main disadvantage of the subscription model.
There’s little flexibility in choosing which route you want to take because the Uber driver typically chooses the route themselves.
It’s especially the case when certain roadways are blocked off or closed.
The strict Uber Pass policy screams “our way or the highway (no discount).”
When is Uber’s Monthly Pass Worth It?
If you use Uber daily for whatever reason, then that’s when the Uber Pass is genuinely worth it.
You’ll be able to save on a significant amount of both rides and food deliveries, even surmounting the monthly subscription fee of $24.99.
In other words, the small amounts you’ll be saving daily can add up at the end of the month.
When is Uber’s Monthly Pass Not Worth It?
The Uber Monthly Pass is not worth it if your lifestyle does not necessitate one or more of its primary offers.
For example, if you are currently working remotely and have very little need to go outside the house, you are essentially paying around $25 a month for food delivery.
Additionally, if you find yourself using the Uber rideshare app or the UberEats app only a few times per month, it might be worth considering canceling your subscription.
Why pay for the service if you won’t reap the Uber Monthly Pass’s full benefits?
That’s something to at least think about.
Uber Monthly Ride Pass vs. Other Programs
The Uber Ride Pass is part of the Uber Monthly Subscription that protects the ride prices of Uber customers.
Whether they experience unexpected external events, such as weather, traffic, surge pricing, or other interruptions, the cost of their Uber ride won’t be affected.
The Uber Ride Pass is valid in several eligible cities across the United States.
It offers a flat fixed rate up until a limit distance, and it discounts the longest rides.
An Uber Ride Pass costs $24.99 a month and covers UberX service or UberPool service in eligible U.S. cities, most of which are major cities like Los Angeles, New York City, Austin, and more.
Ride Pass vs. Uber Rewards
Compared with the Uber Ride Pass, Uber Rewards lets you earn 2 points for every eligible money you spend on an Uber service, including UberX, Uber XL, Uber Green, Uber WAV/Assist, Uber Comfort, Uber Select, Uber Pet, and Uber Connect Trips.
Plus, you can earn 3 points for every eligible money you spent on Uber Black and Uber Black SUV trips.
Ride Pass vs. Uber Credit Card
Compared with the Uber Ride Pass, Uber Credit Card is designed for very loyal Uber customers.
If you spend a heavy amount of time per week riding with Uber or ordering through Uber Eats, then the Uber Credit Card allows you to earn and redeem rewards easily.
However, the card feature is limited in redemption choices, making it less beneficial to those who hardly use Uber.
How to Sign Up for Uber’s Monthly Pass
To purchase the Uber Pass, you can do so directly via the Uber app on either an iPhone or Android.
Here are the steps:
- Go into the home screen of the Uber app and select or tap on the three bars that are located in the upper-lefthand corner. You’ll then view the menu page. If you do not see “Uber Pass” or “Ride Pass,” then likely, the subscription is not offered in your current city.
- A “Ride Pass” option should be available. Also, you must have the latest Uber app version to successfully sign up for the monthly pass. Select the option.
- Select “GET A PASS.”
- A pop-up window will appear and for which details the transaction, terms, and conditions of the Uber Pass. Always make sure the Uber payment linked to your Uber app account is the payment you wish to use.
- After reading through the details, select “Buy” to confirm your subscription. If you already own an Uber Eats Pass, you have to first unsubscribe from the UberEats Pass to subscribe to the Uber Pass.
After a successful subscription of the Uber Pass, an email confirmation will be sent to your registered email (or spam folder).
Frequently Asked Questions
Here are several frequently asked questions regarding the Uber Monthly Pass.
Why was I charged for an Uber Ride Pass?
In most cases, Uber riders probably forgot to disable the ‘auto-renew’ feature for their Uber Pass subscription and the charge automatically came through to your bank account for the next billing period.
To contact Uber to resolve this issue, navigate to the bottom of their app’s menu.
There you will find a ‘Contact Support’ button. A wait time may occur.
Why am I getting charged $24.99 for Uber?
If you encounter a charge of $24.99 USD from Uber, it is likely for the Uber Monthly Pass subscription.
Is it easy to cancel Uber’s monthly pass?
You can cancel the Uber Pass at any time and it is easy to cancel.
To do so, follow these steps:
- Open your Uber app > Account > Uber Pass
- There you should be able to see the “auto-renew” option. Disable it and a pop-up window will ask to confirm.
- Click “disable” to agree to the cancellation of your Uber Pass.
- When you do so, you still can access your membership benefits until the end of the current billing period.
- Then, from that point, the termination will take effect.
Additionally, Uber recommends customers cancel their Uber Pass subscription 48 hours before their next month’s payment day.
It’s because a refund will not be granted if a payment does occur for the required period.
Can you get a monthly Lyft pass as well?
Uber and Lyft are two different (and competing) rideshare companies.
They also now offer subscription services through their own mobile apps.
So, a Lyft Pass is not associated with Uber Pass, and therefore, you can subscribe to a monthly Lyft Pass at the same time as having an Uber Pass.
I have a monthly pass with Uber and I selected a destination. Can I change it afterward?
Yes.
Even with an Uber Pass, a rider can still edit the final destination of their trip at any time before the Uber driver selects “end trip” through their driver account.
To change your destination after confirming an address the first time with a driver, simply tape ‘Enter’ in the destination bar.
Then, type in your new address to change.
Note: This feature is not available through UberPool.
Wrapping Up
While the rideshare industry has been more or less a land of tumbleweeds during the pandemic, post-COVID-19 will have an impact on many Uber customers.
For instance, many will reconsider signing up or canceling their Uber Monthly Pass due to the steady rise to start going back to schools or offices.
So, whether you’re a frequent rider or an “emergency only” user of the popular ridesharing app, you’ll be affected by the return to “normalcy.”
It’s all a matter of where you live, what transport alternatives you have, and your budget.
FAQs
How does the monthly Uber Pass work? ›
Uber Pass is a membership that unlocks savings across Uber. For a fixed monthly fee, you get discounts on your rides, Eats, and grocery delivery, letting you do more with Uber. Where is Uber Pass available? Uber Pass is available in many cities across the US.
What is an uber Pass subscription? ›Uber Pass is a membership that allows you to save on the Uber and Uber Eats apps. For a monthly fee, you will get discounts on your UberX and Uber Flash trips, your food orders, and more through the Uber Eats app.
Is there a monthly fee for Uber? ›There are no recurring charges or membership fees for using Uber. You are only charged for the rides you take.
What is the difference between uber trip and Uber Pass? ›With Uber Pass, riders get a 10% discount on all rides, as well as free cancellations and no-fee changes. Uber One, on the other hand, offers a 15% discount on all rides, as well as free cancellation and no-fare changes. In terms of similarity, both plans allow riders to save money on their rides.
Why is Uber charging me 9.99 a month? ›As of November 16, 2021, Uber Pass is no longer available to purchase. Uber One is a new membership that provides Rides as well as Eats discounts for $9.99 per month or $99.99 annually.
Why do I have a 24.99 charge from Uber? ›What looks like an extra trip charge is likely an authorization hold. Authorization holds for the amount of the upfront fare shown in your app may be issued when you request a ride. These temporary holds allow us to protect against fraud from unauthorized card usage and are never charged to your account.
How did I get signed up for Uber Pass? ›You can buy an Uber Pass by opening the Uber application, then tapping the menu and selecting the Pass option. Then, you can check out what benefits you would get from the pass. If you decide you want to purchase this pass, you can tap Get a Pass.
What is a 9.99 Uber Pass? ›--- Eats Pass is a monthly subscription option for Uber Eats users. For $9.99 per month, Eats Pass subscribers get $0 delivery and 5% off eligible orders over $15. These benefits apply to select restaurants available on Uber Eats in the United States and Canada (excludes Quebec).
How do I cancel my Uber pass? ›- Tap the head icon in the corner of the App.
- Tap "Uber Pass" to open your Uber Pass hub.
- In the hub, scroll down and tap the "Manage membership"
- Tap the "End membership"
Uber Pass provides savings on rides and Uber Eats orders, subject to the specific terms in the offer. Uber Pass is a monthly subscription. Unless otherwise stated, each pass is good for a month and will renew automatically.
What is Uber one and is it worth it? ›
Uber One is worth it if you use the service a lot. If you order food delivery frequently and end up paying more than $8.25 a month in delivery fees, or if you take an Uber ride every week, Uber One can be a smart investment in helping you save money on these services.
Can I cancel Uber one after free trial? ›You can cancel your membership in the app up to 48 hours before your next scheduled payment to avoid further charges. To cancel your membership in the Uber app: Tap the profile icon. Tap “Uber One.”
Is Uber pass worth getting? ›So, is Uber Pass worth your money? It really comes down to how often you travel with Uber or use its food delivery services. If you frequently order Uber Eats for lunch or don't have a car and rely on Uber rides, then this subscription service is definitely worth considering.
How do I get a free ride on Uber? ›To get a free ride with Uber:
Tap the menu button, and then tap Free Rides. Tap Invite Friends. Select a method such as text message, email, social media, or any other option you're given. Enter your contact's name and send the message.
When riders consider Uber, it's often as a one-time transportation solution. They might use it on vacation to get from the airport to the hotel, for instance, or to head downtown on a weekend. But there's lots of ways that Uber can be used on a daily basis, whether it's to commute to work or to pick up groceries.
Why did Uber charge me if I didn't ride? ›Uber might charge you for a temporary authorization hold, which Uber positions after requesting a ride at an upfront regular fare price. The difference between actual Uber charges and fraudulent charges for an Uber rider may also be due to your friends or family members taking a ride using your account.
Does Uber refund if you cancel? ›You can cancel a trip at any time through the Uber app, but may be charged a cancellation fee if you cancel after you're matched with your driver. Cancellation fees pay drivers for the time and effort they spend getting to your location.
How do I cancel Uber Eats monthly? ›- Tap the account icon.
- Tap “Eats Pass.”
- Scroll and tap “Manage Membership.”
- Select “End Membership” and then “Leave Eats Pass” to cancel your membership.
At the start of a trip, Uber may place a temporary authorization hold for the upfront price of the trip on your payment method. This will show up as a “pending” charge on your account's payment method. When the trip completes, this authorization hold is converted to a charge for the final trip price.
Why is Uber charging me $25? ›Uber cash: A way to add funds to your Uber account. There is an auto-refill feature. Uber cash deposits are $25, $50, or $100.
Why did Uber charge me $5? ›
Temporary authorization charges
When you add a new payment method, Uber may make a temporary authorization charge to verify that your payment method is active. Typically an authorization charge is around $5, and it will disappear from your account after a few business days.
Uber One members pay less for their grocery, delivery, and pickup orders than standard Uber customers. Uber One members have a 5% discount applied to their eligible orders when they place an order through Uber or Uber Eats. For example, a qualifying order of $40 would have $2 taken off the total price of the order.
What is Uber trip on my bank statement? ›After you take your first trip, you may see amounts listed as 'pending' on your bank statement or transaction history. These are authorisation holds – amounts of money that we use to verify your payment method. They are immediately voided by Uber, but they may take a few days to be released by your bank.
How do you earn Uber rewards? ›Learn how to earn with Uber Rewards
Earn 1 point for every eligible dollar you spend on Uber Eats and Pool trips. Earn 2 points for every eligible dollar you spend on UberX, UberXL, or Select. Earn 3 points for every eligible dollar you spend on Uber Black and Uber Black SUV trips.
Free trial is only available for first time members. Benefits available only for eligible stores marked with the Uber One icon. $15 minimum order to receive $0 Delivery Fee and 5% off from eligible restaurants, and $40 minimum on eligible grocery and non-restaurant stores to receive $0 Delivery Fee, where available.
How long is Uber Pass trial? ›1. Uber Eats Pass Free Trial. New users get a one-month free trial. That means you get all of the benefits and discounts of Uber Eats Pass without paying the 9.99 monthly subscription fee for the first month.
Is Uber or Lyft cheaper? ›There are some key differences between Uber and Lyft. Uber can be less expensive than Lyft for the average journey—research suggests that Uber is the cheaper company, with the average trip costing $20 compared with the $27 you would spend for an average Lyft trip.
How do I contact Uber customer service? ›...
Ways to get help
- Tap Help in the app menu to see answers to frequently asked questions.
- Don't see the answer you need? Scroll down to call us.
- You can also visit your local Greenlight Hub for assistance or submit a question at help.uber.com.
Customers are refunded for the reasons below: Missing items - the customer didn't receive an item. Incorrect items - the customer received an item but it was not as ordered. Incorrect orders - the customer received an entire order that was incorrect or not theirs.
What is Uber one? ›“Uber One offers elevated access to all of Uber: rides, delivery, and groceries. Members get preferred pricing, premium support, and surprise and delight perks that can make every day more fun.” To join Uber One, open the Uber or Uber Eats apps. Tap on the account followed by the Uber One module.
Does Uber pre charge your card? ›
When requesting a trip with your debit card, credit or PayPal, we will make a pre-authorization to your payment method, whose amount will be equal to the estimated rate of your trip. This is a pre-authorization and not a definite charge to your card.
What percentage does Uber take from drivers? ›More than 25% The amount that Uber says it charges their drivers is 25%, but it actually takes a little more than that from their earnings. This is all due to the fact that some additional fees are taken by rideshare companies, resulting in a higher percentage for the cut.
Can I add family members to my Uber account? ›Go to Account and select Settings in the app. Scroll down and tap Family. Tap Add member and select people from your contact list to send them an invitation to join your profile.
Can Uber one be shared with family? ›You can add up to five members to the account – perfect if you're using Uber for a family of 5. You can also set different default payment methods for different members, remove and add members or disable the feature at any time, meaning that you have full control over who is using the profile and how it's being used.
Does Uber have a credit card? ›Uber Credit Card
You'll also earn 3% on travel (including airfare, hotels and vacation rentals from sites such as Airbnb), restaurants and bars. Your Uber Cash never expires, and you get benefits such as a $50 annual credit on subscription services (when you spend $5,000 throughout the year) and cell phone protection.
Go to the Uber One section of the app. Scroll down and select Manage Membership. Select Leave Uber One. Confirm your desire to cancel your membership.
Why was I charged for Uber one free trial? ›When you become a premium member of Uber One, you will be charged the membership fee at the beginning of each new monthly cycle until you cancel. You will not be charged again until you re-subscribe after canceling your membership. Your premium membership privileges will be available until the end of the billing term.
Is Uber one worth subscription? ›You can also choose an annual fee of $99.
If you order food delivery frequently and spend more than $8.25 in delivery fees each month, then Uber One is absolutely worth it because it will save you more money in delivery fees and you'll get discounts on each order.
- Tap the head icon in the corner of the App.
- Tap "Uber Pass" to open your Uber Pass hub.
- In the hub, scroll down and tap the "Manage membership"
- Tap the "End membership"
--- Eats Pass is a monthly subscription option for Uber Eats users. For $9.99 per month, Eats Pass subscribers get $0 delivery and 5% off eligible orders over $15. These benefits apply to select restaurants available on Uber Eats in the United States and Canada (excludes Quebec).
Is LYFT monthly pass worth it? ›
Lyft Pink is worth it if you spend over $135/month or $1,330/year on Lyft rides, or if you spend over $19.99/month or $199/year in Grubhub delivery fees. Otherwise, it may not provide you with sufficient savings to make it worth it.
What is the difference between Uber and Uber one? ›Uber One members pay less for their grocery, delivery, and pickup orders than standard Uber customers. Uber One members have a 5% discount applied to their eligible orders when they place an order through Uber or Uber Eats. For example, a qualifying order of $40 would have $2 taken off the total price of the order.
What is the point of Uber one? ›“Uber One offers elevated access to all of Uber: rides, delivery, and groceries. Members get preferred pricing, premium support, and surprise and delight perks that can make every day more fun.” To join Uber One, open the Uber or Uber Eats apps. Tap on the account followed by the Uber One module.
Can I add family members to my Uber account? ›Go to Account and select Settings in the app. Scroll down and tap Family. Tap Add member and select people from your contact list to send them an invitation to join your profile.
Why is it so hard to cancel Uber Pass? ›It seems that you have to be in the same city where you purchased the pass to be able to cancel it. So, if you can't cancel your Uber Pass, this may be the reason. The Uber app will not show the “pass section” option if you moved from the city.
Can you cancel Uber one after free trial? ›To avoid charges: 1) if you are more than 48 hours before your billing day, cancel in the Uber One section of the app by selecting Manage Membership, then End membership, and then confirming you wish to cancel your membership; or 2) if you are within 48 hours of your billing day, contact Support to cancel.
Does Uber refund if you cancel? ›You can cancel a trip at any time through the Uber app, but may be charged a cancellation fee if you cancel after you're matched with your driver. Cancellation fees pay drivers for the time and effort they spend getting to your location.
Is the first month of Uber pass free? ›Free trial is only available for first time members. Benefits available only for eligible stores marked with the Uber One icon. $15 minimum order to receive $0 Delivery Fee and 5% off from eligible restaurants, and $40 minimum on eligible grocery and non-restaurant stores to receive $0 Delivery Fee, where available.
How long is Uber Pass trial? ›1. Uber Eats Pass Free Trial. New users get a one-month free trial. That means you get all of the benefits and discounts of Uber Eats Pass without paying the 9.99 monthly subscription fee for the first month.
How do I get a free ride on Uber? ›To get a free ride with Uber:
Tap the menu button, and then tap Free Rides. Tap Invite Friends. Select a method such as text message, email, social media, or any other option you're given. Enter your contact's name and send the message.
How much do you save with Uber ride pass? ›
For a monthly subscription fee, your rides will be impervious to surge pricing (higher prices that happen during peak hours like rush hour or bad weather). That's because a Ride Pass gives you consistently low prices (about 15% off) on UBERx and Uber Pool rides at all times.
Is a Lyft or Uber cheaper? ›There are some key differences between Uber and Lyft. Uber can be less expensive than Lyft for the average journey—research suggests that Uber is the cheaper company, with the average trip costing $20 compared with the $27 you would spend for an average Lyft trip.
Is Uber or Lyft cheaper 2022? ›To sum up, when it comes to the base fares, Lyft is typically more expensive than Uber. Indeed, Lyft does have a tendency to charge higher per-mile and per-minute rates. So, if your ride is going to be longer or involve more time in traffic, then Uber may end up being the cheaper option.